[//] Questions

The things people actually ask.

Answered properly rather than deflected to a phone call. If yours isn’t here, email me and I’ll answer it — and then add it to this page.

Frequently asked questions

You’ve just graduated — why should I take the risk?

Fair question, and it’s the reason I structured things the way I did. You pay nothing upfront, nothing until the work is live, and nothing at all if I can’t deliver what I quoted. The free audit also means you see how I think about your site before any money is involved. The prices are what they are because I’m building a portfolio — you’re getting the benefit of that, and I’m getting work I can show.

How fast is "fast", really?

The audit comes back inside 24 hours. A single fix is usually live within 48 hours of you approving the estimate. A performance and SEO pass takes about a week, a full rebuild two to three. If your site is down or your checkout is broken, that jumps the queue and I start the same day.

Are those prices fixed?

They’re starting estimates for typical jobs, not a fixed menu. Once I’ve audited your site I’ll give you one exact figure — and that figure doesn’t move afterwards. If the job turns out bigger than I judged, absorbing that is my problem, not something I come back to you about.

Do I have to move hosting or change platform?

No. I work with whatever you already have. If your host is genuinely the bottleneck I’ll say so and show you the numbers, but the decision stays yours and I never take ownership of your accounts.

Will my site go down while you work?

No. Everything is built on a copy and pushed live in a single deploy, usually outside your busiest hours. I keep a restore point, so if anything looks off we’re back to the previous version in seconds.

What do you need from me to start?

For the audit, just the web address. To do the work I’ll need admin access to your site and hosting, which you can revoke the moment I’m done. No long onboarding and no 40-question brief.

How do payments work?

There’s nothing to pay upfront — no deposit, no setup fee. I invoice in full once the work is live and you’ve confirmed you’re happy with it, payable within 14 days. Bank transfer is easiest, and you get a proper invoice for your records.

Still not sure?

Send me your web address and I’ll tell you what I’d actually do, within 24 hours. If the answer is “nothing, your site is fine”, I’ll say that.