[//] Legal
Terms of business
These are the terms I work under. They are written to be readable rather than impressive. If anything here is unclear, ask before agreeing to work.
Quotes and estimates
Prices shown on this website are starting estimates for typical jobs, not fixed prices. After looking at your site I will give you one figure and one delivery date in writing. Once you accept that in writing, it is fixed — if the work turns out to be larger than I judged, that is mine to absorb.
A quote covers what is described in it. Work you ask for afterwards is quoted separately before it starts, never added to an invoice as a surprise.
Payment
- Nothing is payable before the work begins. There is no deposit and no setup fee.
- I invoice once the work is live and you have confirmed you are happy with it.
- Invoices are payable within 14 days by bank transfer unless we agree otherwise in writing.
- Late payment may attract statutory interest and costs under the Late Payment of Commercial Debts (Interest) Act 1998, though I would much rather just be paid.
What you need to provide
To do the work I usually need administrative access to your website and hosting, and any content you want used. You can revoke that access the moment the work is finished.
You are responsible for having the right to use any content you give me — text, photographs, logos. If a delay is caused by waiting for content or access, the delivery date moves accordingly.
Ownership
Once the invoice is paid, the work I produce for you is yours. You keep your domain, your hosting, your accounts and the code. I do not hold anything hostage and I will not register your domain in my name.
I may re-use general techniques and non-identifying components in other work, and I may mention that I worked on your site as an example unless you ask me not to.
Aftercare and warranty
Every job includes a period of free aftercare — 14 days for fixes and sprints, 30 days for a full rebuild. If something I worked on breaks in that period, I fix it at no charge.
That does not cover changes to what was agreed, problems caused by someone else editing the site afterwards, or faults in third-party plugins, hosting or services outside my control.
Liability
I take care to work on a copy and keep a restore point, but websites depend on systems I do not control. My liability for any claim is limited to the amount you paid me for the work in question.
I am not liable for lost profits, lost data or business interruption. Nothing here limits liability for death or personal injury caused by negligence, or for fraud — which cannot lawfully be limited.
Cancelling
You can cancel before work starts at no cost. If you cancel partway through, I will invoice for the work completed to that point and hand it over.
If you are a consumer rather than a business, you have a statutory right to cancel within 14 days of agreeing to the work. If you ask me to start within that period and then cancel, I can charge for what has been done.
Governing law
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.
Business details
- Trading name
- Smiths SEO
- Legal name
- Harry Smith (sole trader)
- Address
- 9 Netherwood Avenue, Castleford, WF10 2QW
- VAT
- Not VAT registered